Services

Public Policy 

The social environments of communities in our cities and towns are unique and complex. A key challenge for Australia is recognising emerging needs and providing the necessary infrastructure to support them.

Urbis understands the complexity of this process. Our social planners conduct comprehensive research and analysis on key issues such as developing communities, urbanisation and the growth of our population.

The insights from this information allow us to develop tailored and practical responses to meet the needs and requirements of clients and communities.

Urbis will:

  • Produce comprehensive Social Impact Assessments, considering all stakeholder needs
  • Provide expert advice, including advice to courts
  • Conduct Crime Prevention Through Environment Design (CPTED) audits
  • Devise, implement and monitor community engagement strategies to help identify and manage community concerns and issues throughout a project
  • Undertake social infrastructure audits and needs analysis
  • Develop housing strategies, community facilities, recreation and open space plans
  • Undertake social and consumer research, using the most appropriate and rigorous methodologies
  • Develop sustainability frameworks and strategies to guide project implementation
  • Create master plans and shape developments to respond to user needs and developer requirements
  • Facilitate stakeholder engagement and management in planning and approvals processes

Policy Research & Evaluation

The public policy environment is constantly changing. Urbis continually contributes to the dynamic public policy environment and we specialise in sensitively managing conflicting interests and delivering evidence-based and practical solutions and advice.

Our unique team of social researchers, criminologists, economists, human geographers, sociologists and psychologists has conducted independent and often groundbreaking research since the 1970s.

Landmark studies in areas such as health, aged care, welfare, housing, immigration, environment, indigenous issues, education and training, legal services and crime prevention are part of our reputation.

Urbis will:

  • Conduct program and service evaluations
  • Provide policy development, analysis and review
  • Design evaluation frameworks
  • Conduct organisational reviews
  • Provide good practice identification and documentation
  • Provide expertise in qualitative and quantitative research strategies
  • Manage stakeholder engagement and consultation
  • Visioning and strategic planning
  • Develop National Frameworks – for policy and service delivery
  • Provide training and capacity building

Market & Social Research

Urbis uses a wide range of qualitative and quantitative research techniques and we have a reputation for innovative designs. We tailor our approach to the requirements of each individual client and project.

Our clients include Federal, State and Local Government, not-for-profit organisations, professional associations, commercial clients, business organisations and industry bodies.

Urbis will:

  • Design and conduct community attitudes research
  • Undertake client experience studies and user satisfaction surveys
  • Design and conduct customer service research
  • Undertake stakeholder research to input into business planning/service planning
  • Develop and conduct social marketing and communications research
  • Design and conduct staff engagement, development and research